from Twin, version 1.0, updated about 2 months ago
The GPT-based material supplier consultant automates customer communication — helps clients in selecting the right products and provides information on availability and pricing in a friendly and efficient manner. The bot also provides detailed consultations about construction and finishing materials, collects customer information, and sends shipping requests to an administrator.
How it works:
✅ Follow the setup instructions inside the scenario
✅ Connect the bot to a website widget, messenger, or social media platform
✅ Start the conversation
Bot features:
🔹 Answers FAQs about the company — stock availability, delivery options, and general information
🔹 Provides details about building materials, finishing products, tools, insulation, and pricing
🔹 Helps customers and contractors choose the most suitable materials for their projects
🔹 Records customer details:
— Name (required)
— Phone number (required)
— Selected materials or tools
🔹 Sends collected information to the manager for confirmation
Why use it?
✔️ Boosts sales without administrator involvement
✔️ Automates customer consultations — saves staff time
✔️ Reduces errors in order and shipping requests
✔️ Operates 24/7 — ensures no missed leads outside working hours
Important!
The bot works as a standalone solution and does not require integration with other scenarios. Integration with CRM systems is possible but not included by default. To launch, download the bot to your personal account. A detailed guide is available inside the scenario.