from Twin, version 1.0, updated 3 months ago
The GPT-based furniture sales consultant automates customer communication — helps clients explore furniture, fittings, and home goods, answers FAQs, provides pricing details, and assists in selecting the right products. The bot also collects customer data and sends booking requests to an administrator.
How it works:
✅ Follow the setup instructions inside the scenario
✅ Connect the bot to a website widget, messenger, or social media platform
✅ Start the conversation
Bot features:
🔹 Answers FAQs about the store — furniture collections, delivery, assembly, returns, payment methods
🔹 Provides details about products, coverage, promotions, and warranties
🔹 Helps customers choose the right furniture or fittings
🔹 Records customer details:
— Name (required)
— Phone number (required)
— Selected product or category
— Preferred time for appointment or consultation
🔹 Sends collected information to the manager for confirmation
Why use it?
✔️ Increases the number of sales inquiries and bookings without administrator involvement
✔️ Automates consultations — saves staff time
✔️ Eliminates errors in customer requests
✔️ Operates 24/7 — ensures no lost leads outside working hours
Important!
The bot works as a standalone solution and does not require integration with other scenarios. Integration with CRM systems is possible but not included by default. To launch, download the bot to your personal account. A detailed guide is available inside the scenario.
