from Twin, version 1.0, updated 16 days ago
The GPT-based consultant automates customer communication — helps clients and businesses migrate to the cloud, optimize resources, and ensure data security, consults on pricing in a precise and professional way. The bot also provides general consultations on potential infrastructure deployment durations for different services, collects customer information and sends applications to an administrator.
How it works:
✅ Follow the setup instructions inside the scenario
✅ Connect the bot to a website widget, messenger, or social media platform
✅ Start the conversation
Bot features:
🔹 Answers FAQs about the company — location, specialization, services, and promotions
🔹 Provides details about security and compliance standards, payment methods, and more
🔹 Helps customers choose the best IT service for their business and infrastructure
🔹 Records customer details:
— Name (required)
— Phone number (required)
— Selected service plan
🔹 Sends collected information to the manager for confirmation
Why use it?
✔️ Increases sales without administrator involvement
✔️ Automates customer consultations — saves staff time
✔️ Eliminates errors in order details and other inquiries
✔️ Operates 24/7 — ensures no lost leads outside working hours
Important!
The bot works as a standalone solution and does not require integration with other scenarios. Integration with CRM systems is possible but not included by default. To launch, download the bot to your personal account. A detailed guide is available inside the scenario.
