This bot conducts automated NPS surveys for dental clinics, calling recent patients to collect feedback on a 5-point scale
This bot automates the process of collecting Net Promoter Score (NPS) feedback from patients who recently visited a dental clinic. It places outbound calls, asks patients to rate their experience on a 5-point scale, and records their responses. The bot ensures timely feedback collection, helping clinics measure customer satisfaction and identify areas for improvement.
How does it work? ✅ The bot retrieves a list of recent patients from the clinic’s database ✅ It initiates calls to patients and asks them to rate their experience (1-5) ✅ If the patient provides a low score (1-3), the bot can optionally escalate the feedback to a manager ✅ Responses are logged and analyzed in the clinic’s CRM or analytics system (Integration is required) ✅ The bot can be scheduled to run at optimal times for higher response rates
Use cases: ✔️ Automating patient feedback collection after dental visits ✔️ Identifying dissatisfied clients for follow-up and service recovery ✔️ Tracking NPS trends over time to measure clinic performance ✔️ Reducing administrative workload for clinic staff
Functionality: 🔹 Automated outbound calls to patients 🔹 5-point NPS rating system 🔹 Optional escalation for low scores 🔹 Integration with clinic CRM/analytics 🔹 Customizable call scripts and scheduling
Rating
0
Bot type
Voice bot
Categories
Healthcare
Tags
Survey
NPS
Customer Feedback
Dental clinic
Similar to
What's new?
ver. 1.0 — In addition to the basic logic, the bot can answer frequently asked questions — Collect clients feedback — Recording the NPS result at each stage of the dialogue
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