This bot works as a hospital digital assistant, answering frequently asked questions and walking user through appointment creation process
This bot can answer common questions that user may have when calling a hospital hotline. Another feature is an appointment creation process with Google Sheets integration. User may choose a hospital, specialist, date and time for their appointment. If the specialist is available at the chosen date/time, an appointment will be created, otherwise user will be notified and asked to choose different options. Use of neural network as an addition to NLU agent allows for reliable answer recognition and ensures that unexpected questions are handled.
How does it work? ✅ User asks relevant questions ✅ Bot gives the answers ✅ User asks to make an appointment ✅ Bot walks user through appointment creation process ✅ Bot checks connected Google Sheet and creates an appointment if the specialist is available
Use cases: ✔️ Handling of the frequently asked questions ✔️ Appointment creation demonstration ✔️ General hospital info consultation
Functionality: 🔹 Appointment creation 🔹 Appointment tracking through Google Sheets 🔹 NLU and AI question handling 🔹 User input verification
Rating
0
Bot type
Text bot
Categories
Healthcare
Can be used with
Web
Telegram
WhatsApp
Viber
Slack
WeChat
Tags
Healthcare
Lead generation
Similar to
What's new?
ver. 1.0 — Appointment creation module — FAQs module — AI Intent recognition — Date/time input verification — Custom company name setting
The assistant helps clients choose mobile plans, high-speed mobile internet or eSIM services in Europe, answers FAQs, provides pricing, and creates applications for order finalization.
