from Twin, version 1.0, updated 6 months ago
This bot automates outbound calls to customers who recently purchased a vehicle, offering them a chance to renew or purchase comprehensive car insurance at a discounted rate. As part of a loyalty or promotional program, the bot communicates the offer clearly and, if the customer is interested, transfers the call to a human manager for finalization. It also handles typical questions during the call, ensuring a seamless and confident customer experience.
How does it work?
✅ The bot receives a list of recent car buyers
✅ It calls each customer and presents a personalized insurance offer
✅ If the client shows interest, the bot asks them to stay on the line and transfers the call to a manager
Use cases:
✔️ Promoting discounted car insurance offers to recent buyers
✔️ Transferring warm leads to sales agents in real time
✔️ Replacing manual cold calls with consistent automated outreach
✔️ Increasing conversion rates through timely follow-ups
Functionality:
🔹 Outbound voice calls with dynamic discount offer
🔹 Real-time call transfer to a human agent
🔹 Support for FAQ-style customer questions
🔹 Flexible scripting for loyalty and promo campaigns
🔹 Integration with CRM systems for lead tracking
