from Twin, version 1.0, updated 2 months ago
This GPT-based IT Outsourcing & Technical Support consultant automates customer communication with clients. With help of this bot the clients can explore a variety of IT services, such as Network setup, Database management, Cybersecurity audits and many more, answers questions, provides pricing details, and assists in selecting the suitable service. The bot also encourages the user to sign up for a free promotional offer and move on with ordering a service.
How it works:
✅ Follow the clear setup instructions inside the scenario
✅ Connect the bot to a website widget, messenger, or social media platform
✅ Start the conversation, make necessary changes and boost your sales
Bot features:
🔹 Answers FAQs about IT outsourcing and technical support — services, tools, and processes
🔹 Provides details about pricing models and current offers
🔹 Helps customers choose the right support package: on-demand, business hours, or 24/7 coverage
🔹 Gently and professionally guides the customer toward starting cooperation with your IT support team
Why use it?
✔️ Increases the number of motivated customers without administrator involvement
✔️ Automates consultations — saves staff time
✔️ Eliminates misunderstandings in customer requests
✔️ Operates 24/7 — ensures no lost leads outside working hours
Important!
The bot works as a standalone solution and does not require integration with other scenarios. Integration with CRM systems is possible but not included by default. To start using, download the bot to your personal account. A detailed guide is available inside the scenario.
