from Twin, version 1.0, updated about 1 month ago
The GPT-based microfinance and credit services consultant automates customer communication — helps individuals and small businesses obtain quick, transparent, and reliable financial support. The bot also provides consultations on frequently asked questions, explains credit options, and collects customer information for further processing by an administrator.
How it works:
✅ Follow the setup instructions inside the scenario
✅ Connect the bot to a website widget, messenger, or social media platform
✅ Start the conversation
Bot features:
🔹 Answers FAQs about the company — location, specialization, services, and promotions
🔹 Provides details about loan types, eligibility requirements, and repayment terms
🔹 Helps potential customers choose the most suitable credit or microfinance solution
🔹 Records customer details:
— Name (required)
— Phone number (required)
— Selected credit plan
🔹 Sends collected information to the manager for confirmation
Why use it?
✔️ Simplifies loan application process
✔️ Automates customer consultations — saves staff time
✔️ Eliminates errors in application details and inquiries
✔️ Operates 24/7 — ensures no lost leads outside working hours
Important!
The bot works as a standalone solution and does not require integration with other scenarios. Integration with CRM systems is possible but not included by default. To launch, download the bot to your personal account. A detailed guide is available inside the scenario.