Engage with your customers using AI powered communication platform

What will next-generation TWIN assistants bring to your business?

  • Intelligent dialogs in flexible scenarios
  • Recognize intentions and emotions
  • Seamless switching between communication channels
  • Full analytics and KPI control
  • Customization without programming and much more

Proven Customer Success in the Following Industries

Law
Marketing and Advertising
Financial Services and Consulting
Insurance
Technology
Design
Real Estate
Food and Retail
Entertainment and Hospitality
Food Service

One platform, endless opportunities

Create effective communication with customers across all channels

TWIN.VoiceAssistant

Automated calls by trained robots that can recognize natural language and deliver human-like answers

TWIN.ChatAssistant

Works in live chats across various platforms and communicates in natural language with numerous built-in scripts

TWIN.Notify

Corresponds with customers in all messengers and communication channels

TWIN.OmniChat

A platform that brings together customer communications from all channels

TWIN.Widget

Leverages customer communication on websites and provides support around the clock
Trusted by over 500 companies around the world
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TWIN.VoiceAssistant

Create an AI personal assistant for your business

Our Al TWIN communicates like a real person providing contextual and natural language answers. This Al assistant navigates flexible and branched dialogue scenarios, utilizing both voice acting and speech synthesis. It effectively recognizes the speech even if there is any background noise.

Upgrade your customer communication with our advanced technology today!

voice-assistant
TWIN.ChatAssistant

Improve customer interactions with automated chat!

Equipped with natural language processing, this ChatAssistant recognizes the content and intention behind communication, responds appropriately, and engages in meaningful conversations. It consolidates chats and can exchange files.

Give communication the power of AI

chat-assistant
TWIN.Notify

Enhance your ability to engage with your customers

The service enables sending messages, such as notifications, alerts, information, and document delivery, through any channels your customers use, from messengers to email or website chat.

Elevate your communication strategy and connect seamlessly with your customers!

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TWIN.OmniChat

Take control of your customer communications

OmniChat consolidates all conversations from all messenger and website chat widgets under single platform. Its user-friendly interface enables to view all chats history from one place.

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TWIN.Widget

Never miss a single customer with our Chat widget

The online chat widget allows users to ask questions and receive real-time responses. This application is the best way to communicate with your website’s customers and visitors, without missing a single lead. During working hours, operators can respond, and during non-working hours and weekends, an AI bot takes over.

Seamless switching between them is possible at any time.

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Integrate TWIN into your daily work software
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Popular integrations

particle-curl
100+
ready made solutions
telegram
whatsapp
google-docs
facebook
creatio
salesforce
viber
slack
cisco
genesys
avaya
chat-gpt
API for developersWell documented, developer-oriented API with guides, tutorials and realworld examples available

Customers feedback

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Lead for Finance - Microfinance Experts
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In the fast-paced world of microfinance, speed and efficiency are paramount. Lead for Finance, a leading microfinance provider in Spain, has harnessed the power of TWIN's advanced voice and chat bots to streamline their operations and enhance customer interactions.

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AccèsBanque Madagascar
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AccessBank Madagascar has introduced a cutting-edge solution to enhance field operations efficiency – the Telegram chatbot by TWIN. This innovative chatbot serves as a reliable assistant for our field agents during customer visits.

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DoctorDong
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At THUY THANH, we have integrated a sophisticated chatbot on our website to enhance our customer service. This chatbot, designed to answer frequently asked questions, communicates in Vietnamese. For specific queries, it collects customer information such as email, phone number, and name, and passes this information to our staff via email.

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Hi Tech Smart Solutions, Indonesia
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Hi Tech Smart Solutions in Indonesia has revolutionized their outreach efforts by implementing a WhatsApp chatbot for cold outreach campaigns. The chatbot initiates conversations with potential clients and asks if they are available for a call. The responses are recorded in a report, which is then handed over to our client for further engagement through their own channels.

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Unlock your business potential with TWIN!