TWIN.OmniChat

Chat platform brings together all communication between your customers and operators from all messengers and website chat widgets under a single interface. Its user-friendly interface enables to view all chat history from a single point

Connect with your customers in just 4 easy steps!

User account registration

Build with a no-code constructor or choose a pre-made template

Setting up a task without programming

Upload contact database and initiate automated calling

Once you set up an account, you will get access to a test assistant. Our customer care will support you at any time during your customer journey.

Use TWIN.OmniChat to:

Manage your sales and customer department

Provide services and support to your customers

Send notifications and receive requests from customers

Advantages of TWIN technologies

"Single window" - communicate with customers from the operator panel, independent of their channel

Manage your employees' communications from anywhere in the world

Saving end-to-end history of dialogs from any channel

Advanced analytics of quality and volume of communications

Connection to a widget on your website

Work in Telegram, WhatsApp, Viber, email, SMS

Upload customer contacts to a file or directly to your CRM

Transfer of requests to profile specialists

TWIN products are the next-generation intelligent assistants

See examples of TWIN.OmniChat work

Popular integrations

100+

ready made solutions

Analyze everything

Modern chat assistants include detailed analytics of their work. History and records of dialogs, transaction costs, communication results — everything can be automatically uploaded to a file or directly to CRM.

Increase opportunities

TWIN.VoiceAssistant

Automated calls by trained robots that can recognize natural language and deliver human-like answers

TWIN.ChatAssistant

Works in live chats across various platforms and communicates in natural language with numerous built-in scripts

TWIN.Notify

Corresponds with customers in all messengers and communication channels

TWIN.Widget

Leverages customer communication on websites and provides support around the clock

Customers feedback

Hi Tech Smart Solutions, Indonesia
Hi Tech Smart Solutions in Indonesia has revolutionized their outreach efforts by implementing a WhatsApp chatbot for cold outreach campaigns. The chatbot initiates conversations with potential clients and asks if they are available for a call. The responses are recorded in a report, which is then handed over to our client for further engagement through their own channels.

AccèsBanque Madagascar
AccessBank Madagascar has introduced a cutting-edge solution to enhance field operations efficiency – the Telegram chatbot by TWIN. This innovative chatbot serves as a reliable assistant for our field agents during customer visits.

Lead for Finance - Microfinance Experts
In the fast-paced world of microfinance, speed and efficiency are paramount. Lead for Finance, a leading microfinance provider in Spain, has harnessed the power of TWIN's advanced voice and chat bots to streamline their operations and enhance customer interactions.

DoctorDong
At THUY THANH, we have integrated a sophisticated chatbot on our website to enhance our customer service. This chatbot, designed to answer frequently asked questions, communicates in Vietnamese. For specific queries, it collects customer information such as email, phone number, and name, and passes this information to our staff via email.

Unlock your business potential with TWIN!