TWIN.VoiceAssistant

TWIN.VoiceAssistant recognizes human speech, engages in intelligent, human-like conversations, and follows flexible, branching dialogue scenarios. Utilising advanced technologies, it provides personalised and contextually appropriate responses. It effectively recognizes and process words despite any background noise.

Connect with your customers in just 4 easy steps!

User account registration

Build with a no-code constructor or choose a pre-made template

Setting up a task without programming

Upload contact database and initiate automated calling

Once you set up an account, you will get access to a test assistant. Our customer care will support you at any time during your customer journey.

Use voice assistants for:

Optimize Lead Management

AI agents allow to effectively convert prospects into customers. As a result, you can increase your sales management and optimize sales costs.

Reduce Incoming Traffic Workload

TWIN processes incoming traffic, performs repetitive tasks, records customer enquiries and transfers all information to human operators.

Update Customers

Inform thousands of customers, send invoice after calls, and record customer data subject to data protection laws.

Increase Loyalty

Activate your client base and send information based on user behavior and preference. As such, you can increase customer loyalty.

Automate Customer Support

Certain routine tasks can be effectively resolved by AI agents. The current results show a significant cost reduce on customer support.

Process Orders

Use AI agents to set notifications, set updates on order status, take calls and messages.

Unlock your full business potential with TWIN!

Give your customer communications the power of artificial intelligence:

At any moment you can make a convenient switch to an operator with dialogue history. With the help of speech recognition, the software understands where to go and immediately directs the customer’s call to the right department.

Discover our intuitive interface

Popular integrations

100+

ready made solutions

Analyze everything

Next-generation chat assistants include detailed work analytics. Upload chat and transaction history, communication results as a file or integrate directly with CRM.

Increase opportunities

TWIN.ChatAssistant

Works in live chats across various platforms and communicates in natural language with numerous built-in scripts

TWIN.Notify

Corresponds with customers in all messengers and communication channels

TWIN.OmniChat

A platform that brings together customer communications from all channels

TWIN.Widget

Leverages customer communication on websites and provides support around the clock

Customers feedback

Lead for Finance - Microfinance Experts
In the fast-paced world of microfinance, speed and efficiency are paramount. Lead for Finance, a leading microfinance provider in Spain, has harnessed the power of TWIN's advanced voice and chat bots to streamline their operations and enhance customer interactions.

AccèsBanque Madagascar
AccessBank Madagascar has introduced a cutting-edge solution to enhance field operations efficiency – the Telegram chatbot by TWIN. This innovative chatbot serves as a reliable assistant for our field agents during customer visits.

Hi Tech Smart Solutions, Indonesia
Hi Tech Smart Solutions in Indonesia has revolutionized their outreach efforts by implementing a WhatsApp chatbot for cold outreach campaigns. The chatbot initiates conversations with potential clients and asks if they are available for a call. The responses are recorded in a report, which is then handed over to our client for further engagement through their own channels.

DoctorDong
At THUY THANH, we have integrated a sophisticated chatbot on our website to enhance our customer service. This chatbot, designed to answer frequently asked questions, communicates in Vietnamese. For specific queries, it collects customer information such as email, phone number, and name, and passes this information to our staff via email.

Unlock your business potential with TWIN!