TWIN.ChatAssistant

Equipped with natural language processing, this ChatAssistant recognizes the content and intention behind communication, responds appropriately, and engages in meaningful conversations. It consolidates chats and can exchange files.

Connect with your customers in just 4 easy steps!

User account registration

Build with a no-code constructor or choose a pre-made template

Setting up a task without programming

Upload contact database and initiate automated calling

Once you set up an account, you will get access to a test assistant. Our customer care will support you at any time during your customer journey.

What our Chat Assistants can do:

Book appointments and integrate with CRM

Take orders

Send customer notifications

Receive and respond to customer complaints

Provide service and technical support

Provide pre-sales and customer navigation through the sales funnel in a dialog mode

Organize and help track deliveries

Solve thousands of other tasks

Unlock your business potential with TWIN!

Give your customer communications the power of artificial intelligence:

At any moment you can make a convenient switch to an operator with dialogue history.

Lead generation for cold and warm contacts

Customizing scenarios without programming

Flexible dialog scenarios

Uploading dialog history to the training module

See examples of chat assistant work

What are the advantages of chat assistants for business?

The benefits of using the chat assistant are obvious:

Increase sales and income: next-generation AI tools allow to delegate repetetive and complex tasks to robots. As a result, you can increase sales, customer satisfaction, income and more.

Automate work: our robots do not get tired and do not make mistakes. However, they behave like humans when they effortlessly find exact approach to each customer.

Save time and money: Some routine tasks, such as processing incoming messages, making a commercial offer, informing about promos and offers, taking orders, can be performed by AI assistants.

A chat assistant is one of the most effective tools in the sales funnel that increases purchase conversions. Take advantage of chatbot capabilities if you have:

online store

restaurant

fitness club

beauty salon

medical center

car service

delivery service

law firm

other type of business

Popular integrations

100+

ready made solutions

Analyze everything

Modern chat assistants include detailed analytics of their work. History and records of dialogs, transaction costs, communication results — everything can be automatically uploaded to a file or directly to CRM.

Increase opportunities

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TWIN.Widget

Leverages customer communication on websites and provides support around the clock

Customers feedback

AccèsBanque Madagascar
AccessBank Madagascar has introduced a cutting-edge solution to enhance field operations efficiency – the Telegram chatbot by TWIN. This innovative chatbot serves as a reliable assistant for our field agents during customer visits.

DoctorDong
At THUY THANH, we have integrated a sophisticated chatbot on our website to enhance our customer service. This chatbot, designed to answer frequently asked questions, communicates in Vietnamese. For specific queries, it collects customer information such as email, phone number, and name, and passes this information to our staff via email.

Lead for Finance - Microfinance Experts
In the fast-paced world of microfinance, speed and efficiency are paramount. Lead for Finance, a leading microfinance provider in Spain, has harnessed the power of TWIN's advanced voice and chat bots to streamline their operations and enhance customer interactions.

Hi Tech Smart Solutions, Indonesia
Hi Tech Smart Solutions in Indonesia has revolutionized their outreach efforts by implementing a WhatsApp chatbot for cold outreach campaigns. The chatbot initiates conversations with potential clients and asks if they are available for a call. The responses are recorded in a report, which is then handed over to our client for further engagement through their own channels.

Unlock your business potential with TWIN!