Unlock your business potential with TWIN!

Automated calls by trained robots that can recognize natural language and deliver human-like answers

Works in live chats across various platforms and communicates in natural language with numerous built-in scripts

Corresponds with customers in all messengers and communication channels

A platform that brings together customer communications from all channels

Leverages customer communication on websites and provides support around the clock

Create effective communication with customers across all channels

One platform, endless opportunities

Leads for Finance is a company in Spain engaged in searching for clients in the financial industry and helping people to borrow loans. A few thousands of people from all over Spain visit the company’s website everyday and leave their data to obtain detailed information about a loan. 

Massive inflow of daily requests, high expenses for operators of the call center located in Spain (average monthly wages of EUR 1,170).

To automate the calling process so that a bot will independently call clients and confirm their requests.

We have developed two voice bots, one for prospects and the other for qualified leads. These bots call potential clients daily, request a loan sum and encourage a client to file an application for a loan. If the client decides to take a loan, the bot sends an SMS message with a link for further action.

Now TWIN voice bots handle thousands of daily loan requests.

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In 2022, the bot reached the target of at least 40% of confirmed loan offers from the total number of successful calls per day.

TWIN bot makes more than 30,000 calls in Spanish every day

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