This voice bot helps automate the early stage of debt recovery by confirming debtor identity and checking payment intentions within a 3-day window
This bot streamlines the pre-collection process by calling debtors to confirm their identity and assess their willingness to make a payment within three days. It serves as a first-touch communication tool to reduce manual workload and improve engagement rates. In addition to the main flow, the bot can handle common questions during the call, providing clear and consistent responses.
How does it work? ✅ The bot receives a list of debtors from the company’s system ✅ Bot calls each debtor and confirms their identity ✅ Bot asks whether the debtor can make a payment within the next three days ✅ Based on the answer, the bot records the outcome and can tag the contact accordingly
Use cases: ✔️ Automating first contact in debt recovery workflows ✔️ Collecting early payment commitments ✔️ Reducing manual call load for collection agents ✔️ Answering common questions without involving human operators
Functionality: 🔹 Automated outbound voice calls 🔹 Identity confirmation dialog 🔹 Commitment request for 3-day payment 🔹 FAQ handling during the call
Rating
0
Bot type
Voice bot
Categories
Debt collection
Tags
Debt collection
Pre-collection
Finance
Similar to
What's new?
ver. 1.0 — Added support for frequently asked questions — Improved answer logging based on debtor responses — Enhanced script branching for flexible dialogues
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